SearchIt - Privacy Policy

Privacy Policy Overview

Effective Date: February 13, 2026

Last Updated: February 13, 2026

SearchIt ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our mobile application and website. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you use our application and services.

This Privacy Policy is designed to be transparent, user-friendly, and compliant with international privacy regulations including GDPR, CCPA, and India's Digital Personal Data Protection Act (DPDPA).

Our Commitment to Privacy

We understand that privacy is important to you. SearchIt is dedicated to protecting your personal data and maintaining your trust. We only collect information that is necessary to provide you with the best possible user experience and service.

Information We Collect

1. Information You Provide Directly

Account Information: Name, email address, phone number, date of birth, and user profile information
Search Queries: The content you search for within the application
File Data: Information from Excel files or documents you upload
Feedback and Support: Messages sent through our support channels, app reviews, and customer feedback

2. Information Collected Automatically

Device Information: Device type, operating system, unique device identifiers, device settings
Usage Analytics: Features used, search patterns, application performance metrics
Location Data: General location information (city, country level) based on IP address
Log Data: IP address, access times, pages visited, referring URLs
Cookies and Similar Technologies: We use cookies to remember your preferences and improve your experience

3. Data from Third Parties

We may receive information about you from:

Analytics partners and service providers
Social media platforms (if you use social login)
Other users who reference or interact with your data

Types of Data Collected

Data Type	How It's Collected	Purpose
Personal Identity	User input during registration	Account management and communication
Search Data	Application usage tracking	Improving search functionality and recommendations
Device Data	Automatic collection from device	App optimization and compatibility
Usage Analytics	Analytics tools and SDKs	Understanding user behavior and feature usage

How We Use Your Information

Primary Purposes

1. Service Delivery

We use your information to provide, maintain, and improve SearchIt services, including:

Processing your searches and queries
Managing your account and profile
Storing and indexing your uploaded files
Providing customer support

2. Communication

Sending service-related announcements
Responding to your inquiries
Notifying you of policy changes
Sending technical updates and security alerts

3. Improvement and Analytics

Analyzing usage patterns to improve features
Identifying and fixing bugs
Optimizing performance and user experience
Conducting research and analytics

4. Marketing and Personalization

Personalizing your experience based on preferences
Sending promotional content (with your consent)
Showing you relevant features and updates

5. Legal and Security

Complying with legal obligations
Protecting against fraud and abuse
Enforcing our terms of service
Protecting user safety and data security

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:

Account Data: Retained while your account is active, plus 30 days after deletion
Search Data: Retained for 12 months for analysis purposes
Log Data: Retained for 6 months
Legal/Tax Data: Retained as required by applicable law (typically 7 years)

Data Security and Protection

Security Measures

SearchIt implements industry-leading security measures to protect your information:

Encryption: All data transmitted using SSL/TLS encryption (256-bit)
Storage Security: Database encryption at rest using AES-256
Access Control: Role-based access control and authentication
Regular Audits: Periodic security audits and penetration testing
Employee Training: Staff trained in data protection and privacy
Incident Response: Dedicated security team and incident response plan

Data Breach Notification

In the unlikely event of a data breach, we will:

Notify affected users within 30 days
Provide details about the breach and types of data compromised
Recommend steps to protect your account
Notify relevant regulatory authorities as required by law

Third-Party Security

We carefully vet all third-party service providers and require them to maintain adequate security measures through Data Processing Agreements (DPA).

Your Privacy Rights

Rights You Have

Depending on your location, you have the following rights regarding your personal data:

1. Right to Access

You have the right to request a copy of all personal data we hold about you. We will provide this in a commonly used, machine-readable format within 30 days.

2. Right to Rectification

You can request correction of inaccurate or incomplete personal data at any time.

3. Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal data, except where we have a legal obligation to retain it.

4. Right to Restrict Processing

You can request that we limit how we use your data for certain purposes.

5. Right to Data Portability

You can request your data in a structured, commonly used format to transfer to another service.

6. Right to Object

You can object to marketing communications and certain types of processing.

7. Right to Withdraw Consent

You can withdraw consent to process your data at any time.

How to Exercise Your Rights

To exercise any of these rights, please contact us at the address provided in the Contact section. We will respond to your request within 30 days or notify you if we need additional information.

Data Sharing and Third Parties

SearchIt does not sell your personal data. We may share your information with:

Service Providers: Cloud hosting, analytics, email services (with DPA)
Legal Requirements: Law enforcement when required by court order
Business Transfer: In case of merger, acquisition, or bankruptcy
Your Consent: When you explicitly authorize sharing

Regulatory Compliance

GDPR (General Data Protection Regulation)

For users in the European Union, SearchIt complies with GDPR requirements including lawful basis for processing, data protection impact assessments, and privacy by design principles.

CCPA (California Consumer Privacy Act)

For California residents, we comply with CCPA including the right to know, delete, and opt-out of sale of personal information.

DPDPA (Digital Personal Data Protection Act - India)

For users in India, SearchIt complies with DPDPA 2023 requirements for processing personal data with appropriate consent and security measures.

Other Jurisdictions

We comply with applicable privacy laws in all jurisdictions where we operate, including but not limited to LGPD (Brazil), PDPA (Thailand), and POPIA (South Africa).

Cookies and Tracking

What are Cookies?

Cookies are small text files stored on your device that help us recognize you, remember preferences, and analyze usage patterns.

Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential/Functional	App functionality, authentication, security	Session or persistent
Analytics	Usage analysis, performance monitoring	Typically 30 days
Preference	Remembering user preferences and settings	1 year
Marketing/Advertising	Personalized recommendations	Up to 2 years

Managing Your Preferences

You can control cookies through your device settings or browser preferences. However, disabling functional cookies may affect app functionality.

Frequently Asked Questions

What information do you collect about me? +

We collect information you provide (name, email, search queries) and information automatically collected (device info, usage analytics, location). Detailed information is provided in the "Information We Collect" section.

How long do you keep my data? +

Data retention periods vary: account data (30 days after deletion), search data (12 months), log data (6 months), and legal data (as required by law). Specific details are in the "Data Retention" section.

Do you sell my personal data? +

No, SearchIt absolutely does not sell your personal data. We may share information with service providers under data processing agreements and as required by law.

How can I delete my account and data? +

You can request account deletion through your settings or by contacting us. Your data will be deleted within 30 days, except where we have legal obligations to retain it.

Is my data secure? +

Yes, we use industry-leading security measures including SSL/TLS encryption, AES-256 storage encryption, access controls, and regular security audits. However, no online system is 100% secure.

How do I exercise my privacy rights? +

Contact our Privacy team at team@crafzio.in with your request. We will respond within 30 days. You have rights to access, rectify, delete, port, and restrict your data.

Contact & Support

If you have questions about this Privacy Policy or our privacy practices, please contact us:

📧 Email

team@crafzio.in

🏢 Mailing Address

Crafzio Technologies
Tumkur, Karnataka
India - 572101
Attn: Privacy Team

🌐 Web Form

Visit our website at www.crafzio.in to submit a privacy inquiry form.

⏱️ Response Time

We typically respond to inquiries within 48 business hours. For formal requests (GDPR, CCPA, DPDPA), we respond within 30 days as required by law.

Data Protection Officer

For users in jurisdictions requiring a Data Protection Officer:

DPO Email: team@crafzio.in

Regulatory Authorities

You also have the right to lodge a complaint with your local data protection authority:

EU: Contact your national data protection authority (e.g., CNIL in France, ICO in UK)
US: California Attorney General or relevant state privacy authority
India: Data Protection Board of India

Policy Updates

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

Posting the updated policy on our website with a new "Last Updated" date
Sending you an email notification
Requesting your explicit consent for significant changes

Version History

Version	Date	Changes
1.0	February 13, 2026	Initial Privacy Policy

Your continued use of SearchIt after any changes constitutes your acceptance of the updated Privacy Policy.